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Bury St Edmunds Women’s Aid Centre

Bury St Edmunds Womens Aid Centre (the Refuge) was established in 1974 to provide safety and support for women and children experiencing Domestic Abuse.


(updated January 2021)

Bury St Edmunds Women’s Aid Centre Helpline 01284 753085

Following the announcement on Monday 4th January 2021 that the country will enter lockdown restrictions effective immediately, we’d like to remind you all that our services, although run a little differently, are still available. Here at Women’s Aid we recognise that the renewed restrictions and guidance around self isolation remain an extremely worrying situation for those experiencing domestic abuse.  For some, home is not the safe place it should be and having little to no contact with the outside world can feel very unsafe.

Although the way we run services has changed, we are still available for advice and support. We are still accepting referrals for all services, please click here to download a referral form – Freedom & Outreach Programme Referral

Should any women, children and young people need any advice and support in relation to Domestic Abuse please find useful contact numbers and websites below.

The following helplines can offer telephone advice.

Bury St Edmunds Women’s Aid – 01284 753085

National Domestic Abuse Helpline – 0808 2000 247

The Mix (information and support for those under 25) – 0808 808 4994

If calling is not an option, online support may be safe and can be accessed through the National Women’s Aid website. There is also an instant messaging service, which is available between the hours of 10am and 12pm.

For children and young people there are several websites that may be of use –




In an emergency please call 999


More about us Advice & Information

View our videos

Watch our new videos showing the steps of the women who visit the refuge every year.

Should I call?

Don’t worry about getting in touch, all calls are confidential and any return contact with be on your own terms.

Advice and information

About domestic abuse

About domestic abuse

Domestic abuse refers to a range of behaviours by a partner (male or female), family member or carer and can include emotional, physical, psychological, sexual and financial abuse.

Find out more
Warning signs

Warning signs

Your relationship may seem healthy, but there are some warning signs you can look for to help you identify possible abuse.

Find out more


In an emergency, or if you feel in danger, phone 999 immediately. However, we have put together some numbers for national help services.

Find out more

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